1. What is the price of the website?
Answer: Estimated between RM 1000 to RM 5000 for a profile site, RM 4000 to RM 15000 for an Ecommerce website, and full customization will cost around RM 8000 to RM 80000. The price is based on estimation.

2. What services does your agency offer?
Answer: We provide a comprehensive range of services, including web development, digital marketing, search engine optimization (SEO), content creation, e-commerce solutions, website maintenance, and more.

3. How long have you been in business?
Answer: Our agency has been serving clients for over a decade, delivering quality web solutions and building lasting partnerships.

4. Can you provide examples of previous work?
Answer: Absolutely! We have a diverse portfolio showcasing projects across various industries, which we can share upon request. Please request by chatting with us.

5. What is your experience in the web development industry?
Answer: We have worked with clients in numerous sectors. Please provide details about your industry, and we can discuss our relevant experience.

6. What is your development process?
Answer: Our process includes discovery and planning, design, development, testing, and deployment, followed by ongoing support and maintenance.

7. How do you handle project management and communication?
Answer: I track all my projects and make sure it meets customer requirements. Not that hard actually since we are a small team.

8. What is the typical timeline for a project like ours?
Answer: Timelines vary based on project complexity, but a standard website project typically takes 2-4 weeks from initiation to launch.

9. How do you ensure the quality of your work?
Answer: We adhere to industry best practices, conduct thorough testing, and implement quality assurance protocols to deliver high-quality results.

10. What technologies do you specialize in?
Answer: Our team is proficient in various technologies, including HTML, CSS, JavaScript, PHP, WordPress, and more.

11. Do you offer custom solutions or use templates?
Answer: We provide both template solutions and fully customized websites.

12. How do you approach user experience (UX) and user interface (UI) design?
Answer: We focus on creating intuitive and engaging designs that enhance user satisfaction and drive conversions. We use Figma to plan the design process.

13. Will our website be mobile-friendly and responsive?
Answer: Yes, all our websites are designed to be fully responsive, ensuring optimal performance across all devices.

14. How do you ensure website accessibility?
Answer: We follow accessibility guidelines to make our websites usable for individuals with disabilities, enhancing inclusivity. Please talk to our team.

15. Can you integrate third-party services or APIs?
Answer: Certainly, we can integrate various third-party services and APIs to extend your website’s functionality.

16. Do you provide content management systems (CMS)?
Answer: Yes, we offer CMS solutions like WordPress, allowing you to manage your website content easily.

17. How do you handle website scalability?
Answer: For customized websites, we offer flexible hosting options, ensuring they can grow alongside your business needs. Please message us for more information.

18. What is your approach to search engine optimization (SEO)?
Answer: We implement on-page SEO strategies, optimize site speed, and structure content to enhance search engine visibility. We even help to build articles to improve SEO performance.

19. Do you offer e-commerce solutions?
Answer: Yes, we provide comprehensive e-commerce solutions, including online store setup, payment gateway integration, and more.

20. How do you ensure website security?
Answer: We implement robust security measures, including SSL certificates, regular updates, and secure coding practices.

21. Can you develop web applications?
Answer: Yes, we have experience developing custom web applications tailored to your specific requirements. We build custom web applications with CodeIgniter and CakePHP.

22. Do you offer ongoing maintenance and support?
Answer: Absolutely, we provide maintenance and support services to keep your website running smoothly post-launch.

23. How do you handle website updates and backups?
Answer: We perform regular updates and backups to ensure your website remains current and secure.

24. What coding standards do you follow?
Answer: We adhere to industry best practices and coding standards to ensure clean, efficient, and maintainable code.

25. How do you handle browser compatibility?
Answer: We test our websites across all major browsers to ensure consistent performance and appearance.

26. Do you provide documentation for the code and design?
Answer: Yes, we supply comprehensive documentation to facilitate future maintenance and updates.

27. Can you work with our existing website or platform?
Answer: We can assess your current setup and determine the best approach to enhance or integrate with your existing platform.

28. How do you ensure website speed and performance optimization?
Answer: We implement best practices such as image optimization, caching, and minification to enhance site speed and performance.

29. Do you offer multilingual website development?
Answer: Yes, we can develop websites that support multiple languages to cater to a diverse audience.

30. How do you handle data migration from our old website?
Answer: We carefully plan and execute data migration to ensure a seamless transition with minimal downtime.

31. Can you integrate our website with our internal systems?
Answer: We can integrate your website with various internal systems, such as CRM or ERP, to streamline operations.

32. What is your approach to database management?
Answer: We design and manage databases to be efficient, secure, and scalable, tailored to your specific needs.

33. Do you provide custom email solutions?
Answer: We can set up professional email solutions that align with your domain and business requirements.

34. How do you incorporate our brand identity into the website design?
Answer: We work closely with you to understand your brand guidelines and ensure they are seamlessly integrated into the design.

35. Can you create custom graphics and animations?
Answer: Yes, our design team can produce bespoke graphics and animations to enhance user engagement.

36. How do you ensure the website is user-friendly?
Answer: We prioritize intuitive navigation, clear calls to action, and accessibility to create a user-centric experience.

37. Do you conduct user testing?
Answer: We perform user testing to gather feedback and make informed improvements to the website’s usability.

38. How do you handle design revisions?
Answer: We offer a set number of design revisions as outlined in our proposal, ensuring your satisfaction with the final design.

39. Can you design logos and other branding materials?
Answer: Yes, we offer branding services, including logo design, to establish a cohesive brand identity.

40. How do you ensure the website design appeals to our target audience?
Answer: We conduct market research and consider user personas to create designs that resonate with your target audience.

41. Do you provide wireframes and prototypes before development?
Answer: Yes, we develop wireframes and prototypes to visualize the layout and functionality before proceeding to development.

42. How do you handle design feedback and approvals?
Answer: We maintain an iterative design process, incorporating your feedback at each stage to ensure alignment with your vision.

43. Can you create interactive elements on the website?
Answer: Yes, we can develop interactive features to enhance user engagement and experience.

44. What is a theme in web development?
Answer: A theme is a set of predetermined styles for a website, often used to expedite development by providing a consistent design framework.

45. Do you use themes to build websites?
Answer: Yes, we use themes as a baseline for development but customize them extensively to create unique, tailored web presences for our clients.

46. How will you make it easy for me to manage the content on my website?
Answer: We plan and develop websites with user-friendly content management systems, enabling you to easily update and manage your site’s content.

47. What plugins will be included with my website build?
Answer: We include a set of tested plugins for development, security, and performance optimization, tailored to your website’s specific needs.

48. How does the website development process work?
Answer: Our process includes discovery and planning, design, development, testing, and deployment, followed by ongoing support and maintenance.

49. How does the payment process work?
Answer: We typically require a deposit upfront, with the remaining balance due upon project milestones or completion, as outlined in our proposal.

50. How do you handle revisions and changes during the development process?
Answer: We understand that changes may arise during the project, so we offer a flexible revision process. Any significant revisions outside the scope of the original agreement will be discussed and priced accordingly.

51. How do you determine the cost of a project?
Answer: The cost is based on the complexity, functionality, and design requirements of the project. We provide a detailed quote after understanding your needs and scope.

52. What do you need from us to get started?
Answer: To begin, we need your project goals, brand guidelines, content (such as text and images), and any technical specifications you want to be included in the website.

53. Can you help with domain registration and hosting?
Answer: Yes, we can assist with domain registration, hosting, and even suggest the best hosting providers based on your website’s needs.

54. Do you offer training for using the CMS?
Answer: Yes, we offer training sessions to help you become familiar with managing your website using the CMS.

55. Will you handle the website launch?
Answer: Yes, we handle the entire launch process, including final testing, deployment, and DNS configurations to ensure a smooth go-live.

56. How do you ensure the website is compatible with SEO?
Answer: We implement SEO best practices during the design and development phases, including optimizing page speed, creating SEO-friendly content structures, and setting up on-page SEO.

57. Do you offer digital marketing services to promote my website?
Answer: Yes, we offer digital marketing services, including social media marketing, email marketing, and search engine marketing (SEM) to help promote your website.

58. Can you help with content creation?
Answer: Yes, we can assist in creating engaging and relevant content, including blog posts, articles, and other copywriting services.

59. What is the maintenance process after the website is live?
Answer: After your website is live, we offer ongoing support, maintenance, and periodic updates, ensuring the website stays current and performs optimally.

60. How do you handle website analytics and reporting?
Answer: We integrate tools like Google Analytics to monitor website performance and provide regular reports, including traffic, user engagement, and other key performance indicators (KPIs).

61. Can I make changes to the website myself after it’s launched?
Answer: Yes, with the CMS we implement, you can make changes to your website’s content. We also provide training and support to ensure you’re confident in managing your site.

62. Will my website be optimized for mobile?
Answer: Yes, all of our websites are responsive and optimized for mobile devices, ensuring a seamless experience for all users.

63. How do you handle scalability if my business grows?
Answer: We build websites with scalability in mind, ensuring that the structure can grow and accommodate increasing traffic, product listings, and features.

64. What is the typical turnaround time for a website project?
Answer: The typical turnaround time is around 2-4 weeks, depending on the complexity of the project. E-commerce websites or large-scale custom solutions may take longer.

65. Do you provide logo design services?
Answer: Yes, we offer logo design services as part of our branding solutions. We work closely with you to create a unique logo that represents your business identity.

66. What is the difference between a template website and a custom-built website?
Answer: A template website uses pre-designed layouts that can be customized with content. A custom-built website is created from scratch, offering more flexibility, unique design, and tailored functionality.

67. Do you offer social media integration on the website?
Answer: Yes, we can integrate your social media platforms into the website, allowing users to easily share content and connect with your brand.

68. What happens if there is an issue with the website after launch?
Answer: If any issues arise after launch, we offer ongoing support to fix bugs, address errors, and provide solutions promptly.

69. Will my website be compliant with data protection regulations?
Answer: Yes, we follow best practices to ensure that your website is compliant with data protection regulations like GDPR and other relevant privacy laws.

70. Can you integrate payment gateways for online transactions?
Answer: Yes, we can integrate a variety of payment gateways (such as PayPal, Stripe, etc.) for secure online transactions on your website.

71. Do you provide graphic design services for web elements?
Answer: Yes, our design team can create custom graphics and visual elements for your website, including banners, icons, and illustrations.

72. How do you ensure the website’s security against cyber threats?
Answer: We implement advanced security protocols, such as SSL encryption, secure coding practices, regular security audits, and updates to safeguard your website.

73. Can I see the design progress during the development?
Answer: Yes, we provide progress updates throughout the design and development stages, allowing you to review and give feedback.

74. What is the difference between hosting and domain registration?
Answer: Domain registration is the process of purchasing and owning a website’s address (e.g., www.example.com). Hosting is where your website’s files are stored on a server to make it accessible on the internet.

75. Do you offer ongoing digital marketing services after the website is live?
Answer: Yes, we offer ongoing digital marketing services, including SEO, social media marketing, and PPC campaigns, to continue driving traffic and improving your website’s performance.

76. How do you manage website backups?
Answer: We ensure regular backups of your website’s content and database to prevent data loss and to make recovery easy in case of an emergency.

77. How do you ensure fast website load times?
Answer: We optimize your website by compressing images, minifying CSS/JS files, and using caching techniques to ensure fast loading times.

78. Can you help with Google Ads setup?
Answer: Yes, we can assist with setting up Google Ads campaigns, including keyword research, ad creation, and performance monitoring.

79. How will my website rank in search engines?
Answer: We implement SEO best practices to improve your website’s ranking in search engines. However, SEO performance can take time and requires ongoing optimization.

80. Can I upgrade or add new features to my website later?
Answer: Yes, we offer flexibility to add new features or upgrade your website as your business needs evolve.